Refund Policy
1. General Policy
At EverPrime Nutrition, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.
2. Returns
You have 30 days from the date of purchase to return an item. To be eligible for a return:
- The product must be unused and in the same condition that you received it.
- The product must be in its original packaging.
- You will need to provide a receipt or proof of purchase.
3. Refunds
Once we receive your returned item, our team will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer's policies.
4. Shipping
You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
5. Non-returnable items
Please note that certain items may be exempt from being returned. This includes:
- Gift cards
- Downloadable software or digital products
- Perishable goods
6. Contact Us
If you have any questions about our refund policy, or if you wish to make a return, please don't hesitate to contact us at:
- Phone: (888) 749-3576
- Email: info@everprimenutrition.com
- Address: 4283 Express Lane Suite 050-326 Sarasota, FL 34249
We value your business and will strive to address any concerns you may have to the best of our abilities.
At EverPrime Nutrition, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.
2. Returns
You have 30 days from the date of purchase to return an item. To be eligible for a return:
- The product must be unused and in the same condition that you received it.
- The product must be in its original packaging.
- You will need to provide a receipt or proof of purchase.
3. Refunds
Once we receive your returned item, our team will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer's policies.
4. Shipping
You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
5. Non-returnable items
Please note that certain items may be exempt from being returned. This includes:
- Gift cards
- Downloadable software or digital products
- Perishable goods
6. Contact Us
If you have any questions about our refund policy, or if you wish to make a return, please don't hesitate to contact us at:
- Phone: (888) 749-3576
- Email: info@everprimenutrition.com
- Address: 4283 Express Lane Suite 050-326 Sarasota, FL 34249
We value your business and will strive to address any concerns you may have to the best of our abilities.